Privacy policy

Scottish Ocean Cluster – Customer Privacy Notice

Last updated: 14 October 2025

This privacy notice explains what to expect when the Scottish Ocean Cluster collects and uses your personal information.

Contents

Contact details
What information we collect, use, and why
Lawful bases and your data protection rights
Where we get personal information from
How long we keep information
Who we share information with
How to complain

Contact details

Post: Rural Centre, West Mains, Newbridge, EH28 8LT
Telephone: 07800 918038
Email: enquiries@scottishoceancluster.com

What information we collect, use, and why

We collect and use personal information to provide and improve products and services for clients.

For service delivery and business collaboration:

Names and contact details
Addresses
Occupation
Records of meetings and decisions

For information updates or marketing purposes:

Names and contact details

Lawful bases and your data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. You can find out more about lawful bases and data protection rights on the ICO website.

Your data protection rights

You have the following rights regarding your personal information:

Right of access – to request copies of your personal data and information about how we use it.
Right to rectification – to ask us to correct or complete inaccurate or incomplete information.
Right to erasure – to ask us to delete your personal information.
Right to restrict processing – to ask us to limit how we use your data.
Right to object – to object to our processing of your data.
Right to data portability – to request we transfer your personal information to another organisation.
Right to withdraw consent – if we rely on consent as our lawful basis, you can withdraw this at any time.

We must respond to your request without undue delay, and within one month.
To exercise any of these rights, please contact us using the details above.

Our lawful bases for processing

To provide and improve products and services

Lawful basis: Legitimate interests
Our legitimate interests: to connect potential suppliers with purchasers and facilitate collaboration opportunities that benefit the sector.

All of your data protection rights apply except the right to data portability.

For information updates or marketing purposes

Lawful basis: Legitimate interests
Our legitimate interests: to enable business collaboration and share relevant sector information.

For more information on how we use legitimate interests as a lawful basis, please contact us using the details above.

Where we get personal information from

We collect personal information directly from you.

How long we keep information

We retain your information for the minimum period necessary to complete any collaboration projects or fulfil our contractual and legal obligations.

Who we share information with

We only share your personal information with potential collaborative businesses, and only with your explicit permission.

We do not sell or share your data for unrelated marketing purposes.

How to complain

If you have any concerns about our use of your personal data, please contact us using the details above.

If you remain dissatisfied after raising your concern with us, you have the right to complain to the Information Commissioner’s Office (ICO):

Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Scottish Ocean Cluster – Cookie Policy

Last updated: 14 October 2025

This Cookie Policy explains how the Scottish Ocean Cluster (“we”, “our”, “us”) uses cookies and similar technologies on our website. It should be read together with our Privacy Notice which explains how we use personal information.

1. What are cookies?

Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They help us understand how you use our website, remember your preferences, and improve your browsing experience.

Cookies can be:

Session cookies: deleted when you close your browser.
Persistent cookies: remain on your device for a set period or until you delete them.

2. How we use cookies

We use cookies to:

Ensure our website functions correctly.
Remember your preferences (e.g., language or region).
Understand how visitors use our website so we can improve it.
Support security and accessibility.

We do not use cookies to collect sensitive personal data or to sell information to third parties.

3. Types of cookies we use

Type of cookie

Purpose

Example

Strictly necessary cookies

Enable core website functionality such as security, accessibility, and page navigation.

Performance cookies

Help us understand how visitors interact with our site by collecting anonymous data.

Google Analytics or similar analytics tools.

Functional cookies

Remember your preferences and custom settings to enhance your experience.

Language preference or saved form data.

Marketing cookies (if used)

Used only with your consent to help promote our services and measure engagement.

Email tracking pixels or targeted advertising cookies.

4. Third-party cookies

Some cookies may be set by third-party services that appear on our pages (e.g., embedded videos, analytics providers, or social media platforms).
We recommend reviewing the privacy and cookie policies of those providers for more information.

5. Managing or disabling cookies

You can control or delete cookies through your web browser settings. Most browsers allow you to:

View which cookies are stored on your device.
Delete cookies individually or clear all cookies.
Block or restrict cookies from specific websites.

Please note that disabling cookies may affect how our website functions.

For detailed guidance on managing cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

6. Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

7. Contact us

If you have any questions about our use of cookies or this policy, please contact us:

Scottish Ocean Cluster
Rural Centre, West Mains, Newbridge, EH28 8LT
📞 07800 918038
✉️ enquiries@scottishoceancluster.com